Right to retract
You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day of conclusion of the contract.
To exercise the right of withdrawal, you must notify us (Insert your name, your geographical address and, where available, your telephone number, your fax number and your e-mail address) your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by mail, fax or e-mail). You can use the withdrawal form template but it is not mandatory.
If you give the consumer the option of electronically completing and submitting the information on his retraction of the contract on your website, insert the following text:
You can also fill out and submit the model withdrawal form or other unambiguous declaration on our website (insert the address of the website). If you use this option, we will promptly send you an acknowledgment of receipt of the retraction on a durable medium (for example, by email).
For the withdrawal period to be respected, it is sufficient that you transmit your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.  
Retractation effects
 In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery charges (with the exception of additional charges arising from the fact that you have chosen, if delivery other than the less expensive standard delivery method proposed by us) without undue delay and, in any case, no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will refund using the same means of payment as you used for the original transaction, unless you expressly agree otherwise; in any case, this refund will not cause any costs for you. If you have requested to start providing services during the withdrawal period, you will have to pay us an amount proportional to what was provided to you until you informed us of your withdrawal from this contract, in relation to the all the services provided for in the contract.

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